After water, fire, or mold damage, many homeowners are handed a contractor recommendation by their insurance company and assume they have to use it. In California, you have the right to choose your own restoration contractor. Here is what that means for you.
Your Right to Choose
Insurance companies may recommend preferred vendors, but you are not required to use them. You can select any qualified, licensed contractor you trust to restore your home.
This is general information, not legal advice. Check your policy or speak with your insurance company if you have specific questions about your coverage.
Why Choosing Your Own Vendor Matters
- Your contractor works for you, with your home and family as the priority.
- You can choose a company with the certifications you value, such as IICRC certification.
- You can pick a local team that is accountable to your community.
- You have a direct line of communication with the people working in your home.
What to Look for in a Restoration Contractor
1. IICRC Certification
Shows the firm follows industry standards for water damage, mold, and cleanup.
2. CSLB License
Verify a California contractor license before work begins.
3. Clear Documentation
Photos, moisture readings, and scope of work records that support your claim.
4. 24/7 Availability
Damage does not wait for business hours.
5. Reviews and Local Reputation
Look for consistent feedback about communication and care.
Our Honest Advice
Even if you do not choose Action Restoration, please choose your own vendor. It is your home, and you deserve a contractor who works for you.
Action Restoration is a restoration contractor, not a public adjuster. We provide documentation and coordinate with your adjuster on the scope of restoration work. Insurance work is billed after the work is completed. Call for a free inspection in Simi Valley and Ventura County.
Need Help Now?
Water damage does not wait. Neither do we.
Call for a free inspection and 24/7 emergency dispatch across Simi Valley and Ventura County. Insurance work is documented and billed after the work is completed.
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Keep Reading
Why Moisture Mapping Matters After Water Damage
How professional moisture readings guide extraction, drying, and a more complete restoration plan.
Why IICRC Certification Matters When Choosing a Restoration Company
More homeowners are looking for the IICRC seal. Here is what it means and why it should be on your checklist.
IICRC Certified Firm
Certified in Water Damage Restoration and Mold Remediation. The IICRC is the industry standard homeowners, property managers, and adjusters look for.
CSLB #1159713